Learning Environment and Support

It is the policy of McKissock to provide an appropriate environment to optimize all learning activities. All online courses are designed to be presented through the internet. Any individuals with private, business or public (e.g. library) access to the internet are potential participants.

For those individuals that have disabilities which make reading difficult, text can be sized up by using Internet browser software if needed. Any course with audio instruction is accompanied by text. All courses have a PDF copy for an easily-read document, which alleviates the need for page turning on the internet.

If a disability precludes reading, the student may access the courses through audiotapes. Audiotapes must be specifically requested through e-mail or fax. All online courses also provide an email address that participants may use to ask questions of the instructor, which allows for clarification of questions prior to taking the post-test.

Customer Service staff is available from 8:00am to 8:00pm Eastern Standard time Monday through Friday and 12:00pm to 3:00pm Saturday and Sunday Eastern Standard time to assist in completing quizzes and final exams.