Coronavirus (COVID-19) Update Important information about Covid-19 and your continuing education McKissock continues to closely monitor the global concern regarding COVID-19. We’re working around the clock to ensure we’re able to provide your continuing education courses you need while keeping our students, our instructors and our employees safe. We’re also working with state licensing boards to ensure all of our students successfully meet their state requirements during this trying time. Please click on the tab with your profession below for helpful information regarding your courses. General FAQsAppraisal FAQsReal Estate FAQs How will my education be impacted? We are closely monitoring impacts for each state. If you only take courses online, you will see no impact. If you take courses in a classroom, you will have several online options for completing your courses. Please click on your specific profession above to view details. Could my renewal deadline be impacted? We’re closely monitoring all state and federal compliance requirements as it relates to renewals and deadlines. We have a dedicated team working to ensure your requirements are not impacted, and will continue to provide updates via email and on our website. State Updates: The State of Missouri has extended the renewal deadline for appraisal licensees to 90 days past the original deadline. Can I get an extension if I get sick and cannot complete my courses in the allotted time? Each state has their own laws and real estate commission guidelines. Where the state commission or the state legislature have provided course flexibility, we will certainly exercise leniency. Where can I find the most recent information about how my market has been affected? We recommend you go to the Centers for Disease Control and Prevention website. CDC Website. Please don’t hesitate to contact us. For information and support directly related to McKissock, we have the best customer support in the education business, and we’re here to help you navigate this uncertain territory. Our support team is ready to answer any question to ensure your education needs are taken care of. Please contact us at 877.277.5376. At McKissock, the safety of our students, instructors and employees is our top priority, and we're closely monitoring coronavirus (COVID-19). We understand that there may be concerns regarding our in-person classes. We'll continue to monitor the local class schedules daily and update as needed. We're committed to making your classroom a safe space to learn during this uncertain time. Below we outline some important information about your classes. Are my live classroom courses still taking place? As of August 5th, 2020 all appraisal classroom courses in August, and September are being postponed and rescheduled to a later date or moved to live streaming broadcast. Students will receive emails about their rescheduled event. The following states now allow a live broadcast option in lieu of in classroom instruction. The live streaming broadcast format is similar to our live classroom experience. It allows you to attend class and interact with your instructor via live video conferencing from the comfort of your own space - plus, no exams! Looking for Live Streaming Broadcast classes? Click the state link below: Arizona Arkansas - through 9/30/2020 California Colorado - through 12/31/2020 Connecticut Delaware - through 8/31/2020 District of Columbia Florida - through 11/30/2020 Georgia Indiana Iowa - through 12/31/2020 Kansas Kentucky - through 6/30/2020 Louisiana Maine Maryland Massachusetts Michigan* Minnesota Mississippi Missouri Nevada New Hampshire New Mexico North Carolina - through 9/30/2020 North Dakota New York Ohio Oklahoma - through 8/31/2020 Oregon - through 12/31/2020 Pennsylvania Rhode Island - through 9/1/2020 South Carolina South Dakota - through 12/31/2020 Tennessee Texas Utah - through 8/31/2020 Vermont* Virginia Washington West Virginia Wyoming *Live streaming courses in these states will be offered for the duration of the COVID-19 state of emergency. We will offer live streaming broadcast via internet on your computer, in most cases, at the same time and date of your original onsite class. We have added several live stream classes to the current schedule (see your state page for information on the updated schedule). You will need to login with a webcam and microphone from home or work. There is no in-person attendance at the former location. At the present time, there are 18 states (see list above) that allow this format in lieu of live classroom participation. Click HERE for additional information on what to expect and how to prepare to take your class in this format. In addition, we have automatically enrolled current April live classroom students in online courses of similar hours/topics at no additional charge so they may try that format to see if it fits their needs. Has my renewal date been extended? Arkansas: Licensed and Certified appraiser renewing his or her appraiser credential have a ninety (90) day extension to complete any require continuing education. Continuing education is now due 9/28/2020, license renewals are still due 6/30/2020. Kentucky: Kentucky has extended the renewal deadline to June 30th, 2020 for continuing education. Online renewal will begin the first of May. The $200 late fee has been waived for completions after May 15th. Renewals completed after July 1, 2020 will still be assessed the late fee. Massachusetts: All licensees that were due or are due during the state of emergency are now extended 90 days after the state of emergency ends. Missouri: Missouri has extended the education due date for 2020 by 90 days. All licenses that currently are at an ACTIVE or INACTIVE status and have an expiration date of 6/30/2020 will be extended by 90 days and will be due 9/28/2020. North Carolina: North Carolina has extended the renewal date for 2020 by 120 days and will be due September 30, 2020. You can find additional information HERE. South Carolina: South Carolina has extended the renewal date for 2020 by 90 days. All licenses that have an expiration date of 6/30/2020 will be extended 90 days and will be due 9/30/2020. Texas: Any appraiser in Texas with a license expiration date of March 31, 2020, April 30, 2020, May 31, 2020, or June 30, 2020, is granted an extension through July 31, 2020. No other states have extended renewal dates at this time. You can take many courses online Many of our classes are available in either an online interactive webinar or virtual classroom format. If you like the interactive feel of a classroom setting, try a live webinar with a live instructor and class moderator where you can interact and connect with others while you learn. If you prefer to learn at your own pace and on the go, try one of our virtual classroom courses. Virtual classroom courses can be taken anytime, anywhere, on any device with an internet connection. Please see the outline of alternative course options below. You may reschedule your courses, free of charge If you are ill or concerned about coming into contact with the virus, we encourage you to reschedule your course or move into an online course or webinar (where available). We'll waive any rescheduling fees. If you don't feel safe in a class because of other students appearing unwell, or you are fearful of being enclosed in a room with several people, we will help you reschedule your course or find you an online alternative. We will waive any associated fees. For more COVID-19 resources for real estate appraisers, click HERE to check out our blog post. Alternatives to in-person classes Here is a list of our upcoming classroom courses and their online counterparts. We are happy to help you transfer your in-person class to any of the online options outlined below. If you have never enrolled in a live webinar, we have some helpful tips to get you started. FAQs about live webinar courses How do I access my completion certificate? Your completion certificate will normally be available to print from your student dashboard within 24-48 hours after a webinar ends. If you do not see your completion certificate after 72 hours, please reach out to us at 877.277.5376. Do I have to be tech savvy to take a webinar? Our webinars are designed to streamline your user experience from start to finish. All you need is a computer or tablet with Adobe Flash player. When you register for a webinar, you'll receive an email with login instructions. On the day of the webinar, all you have to do is click the link, join and enjoy! I enjoy the interactivity of classroom learning. Will I have any discussions with students or instructors in a webinar course? There's plenty of interaction in a live webinar. You can ask the instructor questions in real time or chat with your peers in the webinar chat section. Plus, the webinar moderator will always be on hand to help with technical questions or connection issues. I've never taken a webinar before; do I have to take a test at the end to get credit? No, you will not have to take a test at the end of the webinar. Just follow along with the instructor’s presentation, answer the poll questions throughout the webinar, and complete the brief survey at the end of the course. In states that allow for emailed certificates, we’ll email you your certificate of completion 1-2 business days after the webinar. Do I have to have a webcam to take a webinar? No, you do not need a webcam to take the webinar. You can ask questions and participate via a live chat during the webinar. Are my webinar hours reported to the state? If you take a webinar in a state that has mandatory reporting, your hours will be reported the same as if you took a classroom or online course. Find a webinar that works for me Find a webinar that works for me If you have never enrolled in a live streaming class, we have some helpful tips to get you started. FAQs about live streaming courses Will I be required to take an exam to receive CE credit when I take a livestream class? No exam required - just like an onsite class there are no exams required to receive CE credit for a livestream class. Not even USPAP. Do I get a physical book with my livestream USPAP class? The AQB requires that all students have a copy of the book when taking the USPAP class. You are provided with the interactive, searchable PDF version of the USPAP book with the livestream USPAP classes. During this time of COVID-19, we are unable to guarantee that hard copies of the book would be received by all students prior to the start of class. You can purchase hard copies of the book on the Appraisal Foundation's website in their store for $75 if you would like a hard-copy. You can access their store online HERE. What can I do to prepare to take a livestream class? We suggest that you perform a pre-class checklist: Follow the Zoom webinar pre-class preparation For USPAP classes, make sure you have the 2020-2021 USPAP Publication on hand Test your webcam as you'll be required to use your webcam during the entire course Have your photo ID available to persent via webcam to confirm your identity for attendance at the beginning of each class Plan on joining your class at least 30 minutes to an hour early to ensure a successful login and so that attendance does not take up class time. *For in-depth instructions and additional information visit THIS page. I was signed up for an onsite seminar that was cancelled. Are you offering those same classes via livestream or in a different online format? Many of our courses are offered in multiple delivery methods or formats - Onslite classroom, livestream, webinar or online virtual classroom. Sometimes the number of hours vary depending on the delivery method. You can view a sample comparison chart HERE. Livestream courses retain the name of the onsite or classroom course. In most states we also offer an online text-on-glass virtual classroom version or a webinar version. You can view all offerings for a particular state by going to continuing education on the menu and choosing your state. Scroll down to the Individual courses to see all class offerings and formats. You can also call our customer service department at 800.328.2008 for assistance. If I am signed up for a live-streaming class, when will I get login instructions and the link to attend the class? 24 hours before the start of your class you will receive an email with, a link to your class, the required course docs in PDF form, USPAP book PDF (if you are taking USPAP), and a link to THIS page with tips on taking a live streaming class. You will receive a second email an hour before the class starts. Make sure that you have not opted out of emails so that you will receive important course information. What if I have licenses in more than one state? Will I receive credit for all states I hold a license if I take a class in the live streaming broadcast format? McKissock can only issue credit for states who recognize/allow this delivery method. Currently there are 37 states have approved classes in this format. We recommend that you take the online course for credit in states that are not approved for live streaming. You can view a full list of states HERE. How do I know if I have a webcam? Many laptops have webcams already built in to the device. For PCs: Open your Start menu and click “Devices and Printers.” Navigate to your webcam and right-click on it. Select “Properties” to review the status of your hardware. Windows will tell you that the device is working properly, and you may begin to use your webcam for video conferencing, video blogging and more. For Macs: Go to Finder and select the "Applications" tab. Click on "Photo Booth." Your webcam should turn on. Find a live streaming class that works for me Find a webinar that works for me Our online library consists of over 60 topics and 400 hours plus state-specific law classes. Online learning gives you so much more flexibility when renewing your license. If you have never enrolled in an online course, we have some helpful tips to get you started. FAQs about online courses I've never taken a class online before—is online learning harder? If you have a device with internet, are able to read screens and are able to answer simple multiple choice questions at the end, then you can easily take an online course. It's that simple. How do I access my online courses? You will need a device with an internet connection. Once enrolled, you will go to our website and proceed to your courses by logging in with your username and password. Can I take online courses from different computers or devices? Yes, you can take McKissock’s online courses from different computers or devices. All you need is an internet connection to access your courses. Helpful hint: Make sure you close out of the course before moving to another computer. This is especially important in any state that requires a seat timer and you cannot remain logged in at the same time on two devices. Do I have to complete my course in one sitting or am I able to enter and leave the course? Your online course was designed to allow you to take the course at your convenience. You can study for 5 minutes or 5 hours and when you return to your course, the system puts you right back where you left off the last time you logged out. Do I have to take an exam with an online course? You will have a comprehensive multiple choice final at the end of each online course. The number of questions on the final can vary depending on the number of course hours. Your exam will be automatically graded and you will know if you passed right away How do I access my completion certificate? Your completion certificate will normally be available to print from your student dashboard within 24-48 hours after a webinar ends. If you do not see your completion certificate after 72 hours, please reach out to us at 877.277.5376. Find an online course that works for me. Find an online course that works for me We're committed to your safety Information about COVID-19 and your real estate CE McKissock continues to closely monitor the global concern regarding COVID-19. We’re working around the clock to ensure we’re able to provide the online real estate courses you need while keeping our students, our instructors and our employees safe. We’re also working with state licensing boards to ensure all of our students successfully meet their state requirements during this trying time. Each year we serve over a million students complete their real estate continuing education. Our online courses have everything you need to complete your education requirements on-demand, on time and from the comfort of your home. We’re committed to providing you with the most relevant and up to date information about how COVID-19 is affecting the real estate industry during this uncertain time and have outlined some important information about the steps we’re taking to ensure we’re meeting your educational and industry needs. How will my education be impacted? As an online education provider, we do not expect anything to change. Our online courses will continue to be available to meet your CE needs. Could my renewal deadline be impacted? We’re closely monitoring all state and federal compliance requirements as it relates to renewals and deadlines. We have a dedicated team working to ensure your requirements are not impacted, and will continue to provide updates via email and on our website. Impacted CE and Renewal Deadlines Alabama: The CE deadline has been extended to December 31, 2020. California: Executive Orders N-52-20 and N-69-20 extend CE and license renewal deadlines for certain real estate licensees. Florida: DBPR Emergency Order 2020-07 extends 2020 renewals until December 31, 2020. Illinois: The CE and license renewal deadline for brokers has been extended to September 30, 2020. Kansas: Executive Order 20-49 extends the expiration date of licenses set to expire in April, June, and August until September 15, 2020. Missouri: The current 2020 Broker renewal and CE deadlines have been extended until August 31, 2020. The current 2020 Salesperson renewal and CE deadlines have been extended until October 31, 2020. Nevada: Renewals due in May 2020 must be renewed on or before the expiration date; The Division will document the education requirements that have yet to be submitted and allow a 90-day extension for completion. Renewals due in March or April may renew in May without penalty. The Division will document the education requirements that have yet to be submitted and allow a 90-day extension for completion. New York: Effective March 27, 2020, Executive Order 202.11 extends the expiration date of any license issued by the Division of Licensing Services, that expires after that date, to remain in effect until August 6, 2020. North Carolina: The CE deadline has been extended to September 30, 2020. The extension period will begin on July 1, 2020, and end on September 30, 2020. Pennsylvania: The CE and license renewal deadlines for all license types is extended from May 31, 2020, to August 29, 2020. Rhode Island: The renewal deadline is extended to May 31, 2020. South Carolina: Licensees with a June 30, 2020 expiration date may begin renewing their licenses on May 1, 2020. Due to the impact of COVID-19, the timely renewal deadline is extended until September 30, 2020. Texas: The renewal deadline is extended to July 31, 2020 for anyone with a license expiration date of March 31, 2020, April 30, 2020, May 31, 2020, or June 30, 2020. Can I get an extension if I get sick and cannot complete my courses in the allotted time? Each state has their own laws and real estate commission guidelines. Where the state commission or the state legislature have provided course flexibility, we will certainly exercise leniency. Where can I find the most recent information about how my market has been affected? We recommend you go to the Centers for Disease Control and Prevention website. CDC Website. Where can I find helpful information to provide to my clients and agents within my business? We recommend the Centers for Disease Control and Prevention website as a resource for prevention and treatment for COVID-19 and for the most up to date information regarding public communication. Please don’t hesitate to contact us. For information and support directly related to McKissock, we have the best customer support in the education business, and we’re here to help you navigate this uncertain territory. Our support team is ready to answer any question to ensure your education needs are taken care of. Please contact us at 877.277.5376.