FAQs: Getting Started

Find answers to your questions about McKissock.

How do I take my courses online?

To navigate to your online course:

  •  Click on the Student Login link in the upper right-hand corner.
  • Enter your user name and password under the existing user login and click Sign In.(Note: If you not have taken classes with McKissock before, and this is your first time logging into the new website, you will be prompted to answer security questions for password retrieval purposes.)
  • You will be re-directed to the MyMcKissock page. This page will list the classes for which you are registered. Your online courses will be listed on one tab, and your completed class history will be available in a third tab.
  • To begin or continue your online class, please click the OPEN button to the left of the course title.
  • Please take the time to view the course tutorial video on the introduction page, specifically if this is your first time using our courses.
  • Click on the green Open This Course button on the right-hand side of the page.
  • Go through each page by reading the page and clicking the arrow in the lower right-hand corner or by pressing your space bar to access the next page of the chapter.
  • Complete the quizzes throughout each chapter; once you pass the quiz, you can proceed to the next chapter. (Exceptions to this will be any course that requires mastery such as the USPAP Update)
  • At the end of the course, there is a final exam. When you pass the final, make sure to complete and submit the Course Completion Form. If you do not pass a quiz or final, you may review the material and retake as needed to pass.
  • If at any time you want to take a break, click Close Course in the upper right-hand corner of the page. Your course progress will be saved. To return to your course, log in as described above.
  • You can print out the material for each chapter (exception is the USPAP Courses). Click here for instructions on how to print your course material.

Still can't find your answer?

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Weekends: 12 p.m. - 3:30 p.m. ET

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