FAQs: Site maintenance

Find answers to your questions about McKissock.

Site maintenance

Scheduled maintenance site issues

It’s likely you will want to clear cookies and cache on your web browser in order for the updates to work properly.

These are temporary files that are stored on your computer each time you visit a website.  This happens so your experience the next time you visit the webpage is much faster!

See below on how to delete cache, cookies for your web browser version.

Tip:  To find out what browser version you are on, select the Help button at the top of your browser window and select the About option

  • LINK for Microsoft Internet Explorer instructions
  • LINK for Mozilla Firefox instructions
  • LINK for Google Chrome instructions
  • LINK for Safari (iPhone, iPad, or iPod touch)

Tip:  After removing the cookies and cache from your web browser, you may want to close and reopen your browser.

If you continue to have issues accessing the website, your courses or checking out, please contact our Customer Service representatives.

Still can't find your answer?

If you can't find what you're looking for, please contact us.

Call Us icon

Call us: 800.328.2008

Speak to a customer service representative.

Weekdays: 8 a.m. - 8 p.m. ET

Weekends: 12 p.m. - 3:30 p.m. ET

Get in touch icon

Send us a note

Email us and we'll get back to you within 24 hours

Email Us