Do you want to build trusted relationships with your clients and colleagues? The REALTOR® Code of Ethics is more than just a set of rules and obligations. This course, which features a mock arbitration, will help you understand the true value of the Code of Ethics in protecting and promoting the interests of clients and the public and its importance in helping you build the trusted relationships that underlie and define our profession.
In Chapter 1, we will examine the historical framework for the evolution of the Code of Ethics and familiarize you with its purpose and meaning. In Chapter 2, we will review the processes and procedures for resolving disputes regarding the Code of Ethics, including both ethics complaints and requests for arbitration. We will look more closely at arbitration in Chapter 3, to prepare you for the mock arbitration in the final Chapter. The mock arbitration was filmed especially for this course, to bring the arbitration process to life...and hopefully to entertain you.