This course is designed to fulfill the 3.75-hour Practical Application to Inclusive Representation requirement that both Minnesota salespersons and brokers must complete. Completion of this course will also satisfy the 1-Hour Agency, 1-Hour Fair Housing, and 1-Hour Broker Module Requirement. All non-exempt salespersons and brokers must complete this general module course before June 30, 2023.
Course Learning Objectives
Upon completion of this course, you should be able to:

• Apply objectives learned in 2021-2022 Required module to everyday representation
• Understand the importance of promoting equitable homeownership 
• Identify best practices in submitting and receiving offers to avoid discrimination
• Properly respond to common questions asked by clients and customers
• Use inclusive language in advertising and communication
• Identify communication pitfalls

This course describes implicit (unconscious) biases, how they are created, and how by understanding them we can interact and communicate effectively with people of diverse backgrounds and cultures. No matter if you are new to the business or are a veteran real estate agent, your success depends on your ability to work with other people. And now those people are multifaceted, multiracial, and multicultural.