14-Hour Renewal Package With NAR Ethics

$99.95
Online
Mandatory
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Pennsylvania Mandatory 2020-2022

4 Hours
As a real estate agent, not only must you avoid discriminatory behavior, but you must also be culturally sensitive. Because culture can have an influence on how people think and act, it is important to be professional, conscientious, courteous, and respectful, not just to your customers and clients but also to your co-workers and other real estate professionals that you do business with.

This course will highlight important cultural features and distinctions, as well as relevant communication skills and acceptable behaviors for the agent. We will review the protected classes under both Federal Fair Housing Laws as well as those included in the REALTOR® Code of Ethics. You will learn about possible Fair Housing violations and how to implement effective strategies to avoid committing them.

In discussing the violations of the Fair Housing Laws, it is important to note that the purpose of the law is to eliminate all unlawful discrimination. You will learn about the protected classes so that you can avoid discriminating against them. We will review in detail the specific practices that should be avoided so that you can remain in compliance with the law.

For many from abroad, the dream of owning a home or property in the USA is still a coveted desire. You will learn about changes in the American economy that make investing in property an attractive opportunity for people from other countries. While the agent's role has evolved into being a consultant with any real estate consumer, this has become amplified with the multi-cultural consumer.

Some features of culture are technical (visible or taught), formal (deeper, partly visible, learned by trial and error), and informal (invisible and automatic). Through this course, you will find tips on how to deal with these aspects. You will learn about cultural differences in communication and how to interpret non-verbal signals. You will also learn about cultural diversity and how you can help your clients feel more comfortable.

In determining how persons from different cultures can communicate effectively, the most important aspect is when people from different cultures can make adjustments in their behaviors with each other. That's why we'll teach you about the differences between high context and low context cultures. We'll also review a number of body language signals that you should be aware of. By the end of the course, you will know what behaviors can help in your communications with other cultures and which behaviors to avoid.

Fair Housing Laws exist not just for the protection of other cultures but to ensure equal housing rights for everyone. You need to understand the laws concerning Fair Housing in order to do the right thing as a person and as a real estate agent. You have daily contact with buyers, sellers, landlords, tenants, and other agents who may inadvertently, or sometimes blatantly, violate the law. You need to act properly, bring violations to the attention of others, and protect yourself from liability.

We will cover the history behind Fair Housing, beginning with a look at the formative years of the country and how the attitude towards African Americans and slavery changed with the Civil Rights Acts of the 1860s and 1960s. We will also review additional laws that you need to be aware of so that you can provide fair and unbiased service to all consumers.

Laws to protect against handicap discrimination were added to the Fair Housing Act in 1988. We will define familial status and provide numerous examples of what would be considered violations of the Fair Housing Act. We will also take a look at what needs to be done in order to be in compliance with the handicap requirements of the Fair Housing Act.

The goal of equal opportunity in housing laws is to eliminate unlawful housing discrimination, promote economic opportunity, and achieve diverse, inclusive communities. Every person who wants to purchase or rent residential real property hopes that he or she will be treated ethically and fairly during that transaction. We will discuss how real estate professionals who judge consumers and inappropriately limit their choices are guilty of discrimination. You will also learn what is considered discrimination and some of the common practices to avoid so you can remain in compliance with the Fair Housing Laws.

Culture is a set of shared experiences that shape how a group views the world. As a real estate agent, you will likely interact with a variety of cultures on a daily basis. Some cultures may be very similar to your own, and others can be vastly different. Because culture can have an influence on how people think and act, it is important to have an understanding of the different cultures you may encounter. Working with a variety of clients requires professionalism. This is important in all of your business interactions, as it can benefit your career and help increase your earning power.
4 Hours
Online
Elective
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NAR: May the Code Be With You

3 Hours
This continuing education course addresses the specifics of the National Association of REALTORS® Code of Ethics and ethical practices and decision making for real estate professionals. Additionally, this course may potentially be approvable for REALTORS® who wish to fulfill Code of Ethics requirement from the National Association of REALTORS®. Check with your local REALTORS® association. 
3 Hours
Online
Elective
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JMan's Tech Tools

3 Hours
To be successful in the real estate industry, you need to study the trends to understand the consumer, so you can know how to provide better service. Today’s consumers are looking for real estate agents who understand technology and can use various technologies and applications to communicate. In this course, we will discuss the best methods of communication when working with Millennial and tech-savvy consumers. You will learn why video is one of the number one tools you need to take advantage of to attract these consumers. By the end of the course, you will have the resources you need to take advantage of current technology and apps that will help you communicate effectively with a variety of consumers.
3 Hours
Online
Elective
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Agency Law

4 Hours
Examine the essential components of the law of agency. 

COURSE HIGHLIGHTS: 
  • Review the history of agency law, common law and the development of the agency relationships 
  • Explore key elements of fiduciary responsibility 
  • Identify the different ways an agency relationship may be formed and terminated
4 Hours

Real Estate Continuing Education Course Ratings and Reviews

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