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FAQs

Can I speak to a real person if I need extra help?

Absolutely! If your question is more complex, or if you just prefer speaking with someone, you can always reach out to our customer support team. While Rubi AI is available 24/7 to answer questions and provide guidance, you can still reach out for personalized support when you need it.

Support hours are M-F 8am-8pm (ET), weekends 12pm-3:30pm (ET). To contact support by phone:

  • Appraisal & Other Markets: 800.328.2008
  • Real Estate: 877.277.5376

To speak to an appraisal sales representative, fill out this form and you will get a return call.

Can’t find your answer?

If you can’t find the answer to your question, please contact us. We are happy to help you.

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Give Us A Call

Weekdays

Monday – Friday 8 a.m. – 8 p.m. (ET)

Weekends

Saturday – Sunday 12 p.m. – 3:30 p.m. (ET)

Appraisal

1-800-328-2008

Real Estate

1-877-277-5376

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Send us a Note

Email us and a customer service representative will get back to you within 24 hours.