The number of exam attempts is regulated by the local appraisal board so it varies by state and license type. Most states allow 3 attempts at each proctored final exam, but some states limit attempts to 2. Each course specifies the number of exam attempts in the course before the final exam.
Students in online courses who don’t pass the exam within the designated number of attempts will have a new course uploaded again (free of charge) and they will need to go through the course again to gain another set of attempts.
Students in livestream courses have the option to pay to take the course again in a livestream setting or they can be enrolled in an online version (where allowed) at no charge.
Students should not enter any courses marked ‘failed’ on their dashboards as they cannot earn credit in a failed course.
You can view the full proctor policies below: