FAQs: iPad & Mobile Devices

Find answers to your questions about McKissock.


Can I take my courses on an iPad, other tablet or phone?

Most of our courses are iPad compatible. Our software is not supported on smartphones or other devices, but it may still work in certain instances. We recommend you have a backup computer in case your course doesn’t work on your phone.

Some things to be aware of if you try to use your phone:

  • Try to use Google Chrome or Mozilla Firefox browsers over your native mobile browser
  • View the material vertically
  • Auto-advance and auto-play for videos may not work on your phone
  • Videos may open in a new window or application so you may have to close it to get back to the course
  • Tech Support may not be available for all types of mobile devices

Can't find your answer?

If you can't find the answer to your question, please contact us. We are happy to help you.

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Call us: 800.328.2008

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Weekdays: Monday - Friday 8 a.m. - 8 p.m. (ET)

Weekends: Saturday - Sunday 12 p.m. - 3:30 p.m. (ET)

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