YES! Part of the appeal of online education is the ability to make it work for...
Tech Help & Troubleshooting articles
This page contains information that may assist students who are currently taking a class and are experiencing technical problems with course delivery. We continually update this page to reflect the most current delivery platform issues. If you continue to experience problems after reviewing this page, please call us toll-free at 1-800-328-2008 for assistance.
What can I do if I am locked out of my account?
If you become locked out of your account you will need to call 800-328-2008 to...
Can I take my courses on an iPad, other tablet or phone?
Most of our courses are iPad compatible. Our software is not supported on smartphones or...
Why isn’t the video working for my online course?
McKissock’s online courses can include video, interactive case studies and downloadable aids to help you...
Popup blocker – Mozilla Firefox
If your course is not opening when you click the open course icon or links...
What do I do if I am having video issues in my USPAP course?
McKissock’s online USPAP course includes video, interactive case studies and downloadable aids to help you...
Can't find your answer?
If you can't find the answer to your question, please contact us. We are happy to help you.
Call us: 800.328.2008
Speak to a customer service representative.
Monday - Friday 8 a.m. - 8 p.m. (ET)
Weekends: Saturday - Sunday 12 p.m. - 3:30 p.m. (ET)
