If you become locked out of your account you will need to call 800-328-2008 to speak with one of our Education Specialists to have your account unlocked. We are available Monday through Friday from 8am to 8pm EST and on Saturday and Sunday from 12pm to 3:30pm EST.
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Call us: 800.328.2008
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Weekdays: 8 a.m. - 8 p.m. ET
Weekends: 12 p.m. - 3:30 p.m. ET