FAQs: iPad & Mobile Devices

Find answers to your questions about McKissock.

Clearing cache and cookies and other tips – iPad

Your iPad’s cache is temporary storage space on your device where web pages you recently viewed are held. Your cache allows Safari to quickly load previously visited pages. If you’re having trouble viewing courses, logging into courses or seeing your browser display pages incorrectly, you can try clearing your cache. Here’s how to clear it:

  • Exit all instances of Safari you have running ( Note that¬†Safari could be running in the background even after you close it. See the tip on Closing Background Apps below)
  • Click on “Settings” (This will vary depending upon how you have your icons set up)
  • Click “Safari” in the Settings column on the left side
  • Click “Clear Cookies”
  • Confirm by clicking “Clear”
  • Repeat with “Clear History” and “Clear Cache”

Other Tech Tips

Closing applications running in the background (Links for iPhone or iPod but are the same principle for the iPad)

http://support.apple.com/kb/ht5137
http://ipod.about.com/od/iphonetroubleshooting/qt/quit_iphone_app.htm

Clearing Cache for Google Chrome Browser

http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad.htm

Downloading the Google Chrome Browser

https://www.google.com/chrome/browser/mobile/ios.html

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