FAQs: General Information

All of your completion certificates are available 24/7 from within your dashboard. If have completed a live class your certificate will be available to you during the business day following the class. Otherwise, it will be available to you immediately upon completion. To access your certificates: Go to mckissock.com Click LOG IN, located at… More

At McKissock Learning, we’re committed to providing the ultimate learning experience, which is why we back every purchase with our satisfaction guarantee. Our commitment to quality education promises peace of mind when selecting any of our courses. Online courses Starting from the date of purchase, students have 30 days to request a refund. Livestream… More

Each state is different in regards to what is required for your license renewal. For this little guide I am using Arkansas Real Estate for the example, but the process will be the same to check for any state you are licensed in. Click on the profession you are interested in, and use the… More

There are many steps that go into our courses being offered. We must analyze the states requirements, have one of our profession staff create the article and seek the states approval for the course to ensure that it will meet the required approval needs. Unfortunately, with so many moving parts it is very difficult… More

Some of our memberships come with an auto-renew feature. This is stated when enrolling in the membership. You may of course call customer service at 1-800-328-2008 to cancel auto-renew at any time. If your subscription auto-renewed and you do not want another year of the membership please contact customer service right away to cancel. More

In some cases, yes. With the assistance of one of our Education Specialists, it is possible to change the payment method being used for your payment plan. In some cases, we may adjust the date that a payment is scheduled to be applied to your account, and at any time, you are welcome to… More

When you need the best customer service, we are here for you. With extended business day hours plus weekend hours, McKissock has the most extensive live Customer Service availability. To find our current hours and ways to contact us, please visit our Contact Us page.     More

It’s McKissock’s policy to provide an appropriate environment to optimize all learning activities. All online courses are presented through the internet. Any individuals with private, business or public (e.g. library) access to the internet are potential participants. For individuals that have disabilities which make reading difficult, text can be sized up by using internet… More