FAQs: General Information

Find answers to your questions about McKissock.

How do I get my certificate?

All of your completion certificates are available 24/7 from within your dashboard. If have completed a live class your certificate will be available to…

How do I request a refund?

To request a refund, you will need to contact one of our Education Specialists at 1-800-328-2008. If you are not satisfied for any reason,…

Still can't find your answer?

If you can't find what you're looking for, please contact us.

Call Us icon

Call us: 800.328.2008

Speak to a customer service representative.

8 a.m. - 8 p.m. ET

Weekends: 12 p.m. - 3:30 p.m. ET

Get in touch icon

Send us a note

Email us and we'll get back to you within 24 hours

Email Us